Buyers are responsible for returning any shirts they are defective in original packaging and in new condition. You will be refunded 100% for the t shirt. We can only offer a 100% refund for defective/poor quality orders because we are a custom print shop and our shirts are made-to-order. Therefore if you have wrongly given us your size or if you order a size, receive that size but are not happy with the fit these are not grounds for a return. We can take back t shirts that do not fit or you simply want to return with a $7 restocking fee, or $15 fee for Hoodies. For a more detailed return policy or more information please contact us by email firstname.lastname@example.org and we will gladly provide you with your options as well as the address to which your items should be returned. Upon receipt, High Kee Tees will refund your purchase.